Refund Policy
Withdrawal Instructions
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you, or a third party other than the carrier indicated by you, acquired possession of the first goods.
To exercise your right of withdrawal, you must inform us
Prancing Tiger Ltd.
Thivas 11, 8560 Pegeia, Cyprus
makemehappy@fourthera.io
by means of an unequivocal statement (for example a letter sent by post, or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us.
Return shipping costs
You shall bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Return address
Fourth Era – Prancing Tiger Ltd.
Heidestr. 5, 53340 Meckenheim, Germany
Model Withdrawal Form (Germany)
(If you wish to withdraw from the contract, you may fill in this form and return it to us.)
To:
Prancing Tiger Ltd.
Thivas 11, 8560 Pegeia, Cyprus
makemehappy@fourthera.io
I hereby give notice that I withdraw from my contract for the Fourth Era Membership.
Ordered on: __________
First goods received on: __________
Customer name: __________
Customer address: __________
Email address: __________
Date: __________
Signature (only if this form is notified on paper)
Withdrawal Instructions — Austria (AT)
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you, or a third party other than the carrier indicated by you, acquired possession of the first goods.
To exercise your right of withdrawal, you must inform us
To:
Prancing Tiger Ltd.
Thivas 11, 8560 Pegeia, Cyprus
makemehappy@fourthera.io
by means of an unequivocal statement (for example by email or letter) of your decision to withdraw from this contract.
To meet the withdrawal deadline, it is sufficient for you to send your statement before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
Return shipping costs
You shall bear the direct cost of returning the goods.